SOUL SHINE

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Accounts

Everyone who touches Soul Shine gets an account. What it shows depends on who they are.

Account types

Four kinds of account, each with its own home screen.

Customer / household

A resident who has had a Fact Finder. Their report, what they qualify for, appointments, documents.

Rep

The five-rung ladder: silent partner, active rep, agent, manager, board member.

Market manager

A rep's view plus their team's numbers and the contracts they originated.

Partner business

Jobs referred to them, status updates, commission statements.

Needs: partner contracts to exist

Customer account

What a household sees after their assessment.

My assessment report

The written output of the Fact Finder — where the household stands across finances, utilities and health.

What I qualify for

Every programme, rebate and credit matched to this household, with how to claim each.

Savings tracked

What has actually been saved since the assessment, over time.

My appointments

Past and upcoming visits, and who is coming.

Documents

Reports, applications, contracts and receipts in one place.

Message my rep

Direct conversation with the person handling the household.

Needs: decision on messaging scope

Refer someone

A referral link — the entry point to the silent-partner path.

Buy / sign up

Acting on a recommendation from the report.

Needs: decision on whether this is a checkout or a partner hand-off

Register for events

Community events the household can attend.

Rep account

The rep's working surface. Sales Funnel stays a separate app for now.

My leads

Households assigned to or generated by this rep.

Needs: Sales Funnel integration, deliberately deferred

My pipeline

Where each lead sits in the process.

Needs: Sales Funnel integration, deliberately deferred

My commissions

Earned, pending and paid — per product, reflecting training level and volume.

Needs: the commission multiplier table

My rung

Current level on the ladder and exactly what is needed for the next one.

Needs: the criteria gating each rung

Training

Product knowledge and sales training, with completion tracked per product because it changes pay.

Event calendar

The territory system — discoverable events filtered to what resonates with this rep.

My team

For agents and managers: recruits, their production, and overrides earned.

My contracts

For managers: companies they brought in, and the overrides those produce.

Resources

Scripts, slicks, product sheets and the conversation framework.